Privacy Policy

Spiral Science and Technology Inc. (“Spiral”, “we”, “our”, or “us”) operates the website at spiral.technology. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.

Information We Collect

Information you provide

When you submit the contact form, complete the Inventor self-assessment questionnaire, or otherwise send us a message through this site, we collect your name, email address, company name, and the content of your responses or message. For self-assessment submissions we additionally store the answers you select about your inspection use case so we can compute and email you a fit assessment. We use this information solely to respond to your inquiry, send you the assessment result, and follow up about a potential engagement.

Analytics and measurement

We use standard third-party measurement tools to understand how the site is used, how it performs in search, and how visitors respond to our marketing: PostHog for product analytics, Google Tag Manager as the delivery layer for the Google measurement stack (Search Console, Analytics, and Google Ads conversion tracking), and the LinkedIn Insight Tag for campaign measurement. Each sets first-party cookies and processes data under its own terms — see PostHog, Google, and LinkedIn for details. Conversion events from our forms, meeting bookings, and brochure downloads are passed to the relevant advertising platform so we can measure which campaigns are working.

Server logs

Our hosting infrastructure (Vercel) automatically records standard server log data including IP addresses, browser type, referring pages, and access timestamps. These logs are used for security, debugging, and infrastructure monitoring and are retained for up to 30 days.

How We Use Your Information

• To respond to inquiries and sales conversations you initiate
• To understand how our website content is used and improve it
• To measure which marketing channels and campaigns bring qualified visitors to the site
• To monitor and maintain the security of our infrastructure

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

The site sets first-party cookies for the analytics and conversion-measurement tools listed above. We do not sell or rent cookie data, and we do not currently maintain third-party retargeting audiences based on your visit. You can disable cookies in your browser settings.

On cookie consent banners

There is no cookie consent pop-up on this site — a deliberate choice. The cookies described above are first-party and used for analytics and conversion measurement on our own campaigns. By continuing to use the site you accept that they are set; your browser settings let you block them if you prefer.

Data Retention

Contact form submissions are retained for as long as necessary to conduct the business relationship they relate to, after which they are deleted. Analytics data is retained for 12 months and then aggregated.

Your Rights

If you are located in the European Economic Area, United Kingdom, or California, you may have additional rights regarding your personal data, including the right to access, correct, or request deletion of data we hold about you. To exercise these rights, contact us at info@spiral.technology.

Data Security

We implement industry-standard technical and organizational measures to protect information transmitted through our website. All data in transit is encrypted via HTTPS. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

Third-Party Links

Our website contains links to external sites (Medium, LinkedIn, YouTube, Calendly). We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

Changes to This Policy

We may update this policy from time to time. When we do, we will update the “Last updated” date at the top. Continued use of the website following any changes constitutes acceptance of the updated policy.

Contact

Questions about this policy can be directed to:

Spiral Science and Technology Inc.
12 Channel Street, Boston MA 02210
info@spiral.technology